EQ Better - Coaching for Emotional Intelligence

Introduction

What is EI?

EI (Emotional Intelligence) is 'a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective way' - Stein and Howard. In other words, EI is anything that does not encompass personality or IQ - it can be described as the soft skills of life; in terms of knowing oneself, understanding the people around us, and how we all influence one another.

What is EQ?

EQ (Emotional Quotient) is the measurement of one's emotional intelligence, which can be determined through standardized assessments, such as the tool we use - MHS's EQi-2.0. Unlike IQ, EQ is not a trait which is set for the duration of one's life, and is instead an ability which can be improved through awareness, diligence and effort.

Why is EI/EQ Important?

Emotional Intelligence is crucial for you, for anybody, because every thought we have, decision we make, and action we take, is filtered through our emotional lens. And if we are intelligent about our emotions and understand how we react in response to triggers and stimuli, we can manage, control and express our emotions, as well as build mutually satisfying relationships.

Our vision is a world where people are aware of their emotions and have the tools they need to improve.

Do you know what triggers your emotions?

Do you know which emotions affect your performance?

Do you let emotions get in the way when making decisions?

About Us

'We are a passionate team of improvers who aim to help everyone assess and increase their Emotional Quotient (EQ). We are professional coaches and mental-health and well-being experts located in Montreal, London, New York, Paris, and Kuala Lumpur' - Alicia Heraz, Founder

Julie Bucher

English, French

Julie is a wellness and mindfulness coach, entrepreneur and consultant for NGOs and private companies. Her background as a manager for Goldman Sachs Investment Bank sharpened her knowledge and experience of corporate life and the importance of wellness and emotional intelligence at work in demanding environments. She went on to study coaching and entrepreneurship and successfully created humanspace, a company devoted to vocational coaching and training in emotional intelligence for individuals and companies.

Alicia Heraz

Arabic, English, French

Alicia is a PhD in Artificial Emotional Intelligence. She has been studying emotions for more than 10 years and used self-reporting methods and non-invasive sensors to measure and regulate emotions in human computer interactions. Alicia has published more than 10 papers and worked on various projects with numerous psychologists, physiologists and neuroscientists including Dr Mario Beauregard and Dr Manfred Clynes. Alicia is a data scientist at the Brain Mining Lab and Full-time CEO at Emaww on a mission to empower smartphone users with emotional awareness.

Narayanaswarmy Nirupama

English

Nirupama is an Organizational Psychologist with an overall work experience of 6.5 years in areas such as Organization Development, Change Management, Talent Management, and Learning & Development. She has worked in various industries such as healthcare, consulting, Information Technology (IT), and academia. She graduated from Columbia University, Teacher College with a Master's degree in Social-Organizational Psychology specializing in executive coaching, and change management. Additionally, she has a Master's degree in HR and Marketing, and a Bachelor's degree in Electrical and Electronics Engineering. She underwent 115 hours of coaching training at Columbia University and is certified in Emotional/Social/Cultural Intelligence. She is also a certified EQ-i 360 Practitioner. She is passionate about executive coaching, process consultation, group dynamics, and emotional intelligence.

Edward Chan

English, Mandarin, Bahasa Melayu, Cantonese

Edward has years of corporate experiences in hospitality, operation and management consulting industries as a specialist in training, learning, talent development and management as well as organizational culture and engagement. One of a few coaches in South East Asia with both EQ-i 2.0 Certification and Master in Applied Positive Psychology and Coaching Psychology (MAPPCP) from University of East London, he brings positive growth to organizations that he worked with, by analyzing and customizing learning interventions for each of his clients to enhance the potential of individuals in all the organizations he has and will be working with. Edward specializes in coaching emerging leaders where he completes the gap between young and emerging leaders with high performing leaders by applying organizations- customized but proven strategies and models from Positive Psychology, Emotional Intelligence and Coaching. He has experience in training and coaching young management trainees, emerging leaders (who just recently promoted) and high potential Gen- Y recruits, maximizing their potentials by highlighting their strengths and values, both in personal life and workplace. Some of the clients that he has previously worked with are from Hospitality, Telco, Construction, Technology, Manufacturing, Healthcare, Oil & Gas and Non Government Organizations (N.G.O) within Asia region.

Join Us

Or Contact Alicia (see below) if you have any question before applying to join the team

Testimonials

Alexandar 27, Chief Executive

I found this service extremely helpful and insightful. The questions were on point, and the report is so deep and considers every aspect. The session with Alicia, as a cherry on the top, helped me understand the report and where can I improve as well as how to accomplish that. I absolutely recommend this to anyone looking to communicate better, become a better professional and person, and understand their own and other people's emotions.

Ola 26, Student

As a coach, Jono was to me a very skilled listener. With his help, I quickly got a completely different understanding of how to approach and improve on the current issues I wanted to work on at the time. I would strongly recommend working together with Jono as it was a highly rewarding experience for me.

Ernesto 24, Business Developer

Amazing experience, Alicia taught me a technical approach to emotions that offered me a great insight on my personality.

Emma 27, Lab Technician

Jono is a compassionate listener with a positive attitude. His non-judgmental manor creates an instant comfort, which allows me to feel connected to him between countries. Jono keeps me on track and holds me accountable to the goals I have set out for myself. We have worked together to create tools that work specifically for me. These tools have helped me develop an awareness to what triggers my emotions. I have seen improvement in all areas of my life since we began coaching. I highly recommend his services and, will continue to work with him for years to come.

Giacomo 33, Serial Entrepreneur

I highly recommend Alicia for those who want to identify hidden areas of improvements in their EQ. I had unexpected discoveries. In a fast paced world with a lot of noise and data, our emotions will always be the most crucial information to know. It is important to be aware of our emotions and learn how to manage them. Alicia helped me become more emotionally intelligent.

Myles 31, Chiropractor

To say I was impressed and inspired by the whole experience would be an understatement. The process which Jono took me through was very insightful and positive in working towards personal success and happiness. Jono did an excellent job of guiding sessions while pushing me to be autonomous in my reflections and goal setting. Loved the teamwork aspect. Would recommend to anyone open and ready to better themselves.

Services

PERSONAL

We support you on your journey from where you are now to where you want to be. This means helping you define and create actionable steps to attain your vision. 1-1 Coaching Sessions. Virtual / In-Person.

TEAM

We help you form a cohesive and effective environment within your team. This means helping establish an effective relatoinship between all members of the team. Team Coaching Sessions. Virtual / In-Person.

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WORKSHOP

We provide a bespoke experiential learning workshop on Emotional Intelligence. This means providing a space to explore emotions through broad theory and hands on exercises. 1hr / 3hr / Full Day Sessions. In-Person.

Evidence

Flexible Prices

We have a range of packages that have been designed to suit a variety of budgets. 20% Student Discount*

Personal

$ 55/H*
Deepen Self-Awareness
Increase Emotional Intelligence
Leadership Competence
Measurable Actions

Request

Team

$ 77/H
Build Trust
Effective Communication
Develop your Empathy
Define Roles and Responsibility

Request

Workshop

CUSTOM
Thinking and Consciousness
Understand Emotional Intelligence
Intrapersonal Effectiveness
Organizational Improvement

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Frequently Asked Questions

Is EI important for leadership?

Absolutely! Emotional Intelligence is vital for effective leadership because every leader is responsible for two things, their people and the task. And EI is the foundation of people skills, for it provides the leader with an awareness of how to manage their wellbeing, how to work with others, how to make realistic and clear decisions, to name a small selection of the vast amount of competencies necessary for successful management. Without EI, a leader cannot excel.

What tools are you using?

We are using the EQi-2.0, which is a self-rating emotional intelligence inventory. The tool is the most widely used assessment in relation to EQ, is psychologically validated, test-retested, and has been used in practice for just under three decades. The tool measures five overarching composite scales; self-perception, self-expression, interpersonal relationships, decision making and stress management; all of which combine to provide the recipient with a deep sense of self understanding.

Can emotional intelligence be measured scientifically?

Emotions are mysterious entities that involve the body and the mind. However, scientists from many fields have been studying emotions for decades; including Psychology, Physiology, Neuroscience, Chemistry and Artificial Intelligence. As a result, many methods, models and techniques have been designed to measure, induce and manage emotions, such as the EQi-2.0, and these tools are improving every day.

Is emotional intelligence used in recruitment?

Personality, character and emotional intelligence are one of many criteria that recruiters now use to select the best talents to join an organisation. That is because emotionally intelligent people are easier to manage and work with or for and the purpose of any organisation is to hire the best and most accomplished individuals.

How does emotional intelligence develop and retain employees?

Developing greater emotional intelligence in one’s employees creates a culture where everyone can be authentic and open; capable of expressing their needs and asserting their opinions, as well as empathizing and relating to their colleagues. An EQ culture is tough to implement and sustain, but doable, and creates an atmosphere where the staff feel welcome and valued, which in turn encourages them to remain within the organization.